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FAQ
How long will it take to get a reply after we send you an inquiry?
On working days, we will reply immediately after receiving the inquiry.On non-working days, we will reply within 1 hour after receiving the inquiry at the latest.
Are you a direct manufacturer or a trading company?
We are a manufacturer direct seller, and we also have our international trade department. We can provide a complete one-stop service for sales and after-sales to ensure that you have a better user experience.
What products can you provide?
We mainly produce CNC spring equipment and 3D wire-forming machines for wire bending.
What are the main application areas of your products?
Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries. Mainly include railways, automobiles and trucks, construction machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, hardware tools, and other industries.
Can you make customized products?
Yes, we can customize the corresponding equipment that meets the customer's requirements for processing products according to the drawings or samples provided by the customer.
Do you produce standard parts (general equipment)?
Yes.
What is your company's production capacity?
We have multiple production lines, from material procurement, processing, welding, electroplating, assembly, and spring product debugging. We can produce more than 2,000 precision machines annually.
How many employees does your company have, and how many of them are technicians?
The company currently has more than 200 employees, including more than 50 professional technicians and more than 10 engineers.
How does your company ensure product quality?
The company implements a strict quality management system, from raw material procurement to the production process, to final product inspection, each link has clear quality standards and inspection processes. We will also customize corresponding equipment according to customer needs and company standards, and the company will regularly conduct quality awareness training for employees to ensure that every employee can perform work by quality standards. In addition, the company has passed several certifications such as quality management system certification, CE, ICAS, and several patent certifications, striving to continuously improve the company's quality management level.
What is the payment method?
When quoting, we will first confirm with you the transaction method you want, FOB, CIF, or other methods. When placing an order for production, we usually pay a 20-30% advance payment first and then pay the balance after the product is accepted. Most of our payment methods are T/T, of course, L/C is also acceptable.